At DJ Campers, our payment terms for custom orders are structured to ensure transparency, security, and mutual trust throughout the collaboration. Below is a detailed breakdown of our standard payment conditions, tailored for flexibility while safeguarding production workflows:

1. Deposit/Payment in Advance

• Initial Deposit: A 30–70% upfront payment is required upon order confirmation to secure materials and initiate production planning. This aligns with industry practices to mitigate risks associated with custom designs and specialized sourcing.
• Exceptions: For long-term partners or repeat clients, the deposit may be negotiable (e.g., 20% upfront).

2. Milestone Payments

For large or complex orders (e.g., >10,000 units), we offer phased payment schedules to ease cash flow:

1. 30% deposit upon order confirmation.
2. 40% payment after prototype approval or midway through production.
3. 30% balance payment before shipment.

• Flexibility: Milestone percentages and timing can be adjusted based on project scope.

3. Balance Payment (Final Settlement)

• The remaining balance is typically due 7–15 days prior to shipment to ensure timely logistics and customs clearance.
• Documentation: Final invoices and shipping documents (e.g., Bill of Lading, Certificates of Compliance) are issued upon full payment.

4. Accepted Payment Methods

We support secure and globally accessible payment options:

• Bank Transfer (TT): Preferred for large transactions; requires bank details and SWIFT/BIC codes.
• Letter of Credit (LC): Available for orders exceeding $50,000; subject to bank processing timelines.
• Online Platforms: PayPal for smaller deposits (e.g., prototypes), with transaction fees covered by the client.

5. Terms & Conditions

• Penalties for Delays: Late payments incur a 1.5% monthly interest fee and may pause production until resolved.
• Refund Policy: Deposits are non-refundable once material procurement or tooling begins, unless defects arise from our production errors.
• Taxes/Duties: Clients bear responsibility for import taxes, VAT, or tariffs unless otherwise negotiated.

Next Steps
To tailor payment terms to your project, provide:

• Order volume and design specifications;
• Preferred payment schedule (e.g., phased or lump-sum);
• Certifications required (e.g., LC terms).

Our team will draft a formal agreement to align with your financial and operational needs.