Can I Request a Sample Before Placing a Bulk Order?

Yes, requesting a sample before committing to a bulk order is both encouraged and common practice to ensure product quality, design accuracy, and material suitability. Here’s a detailed overview of our sample policy and process:

1. Sample Availability

• Standard Samples: Pre-made samples of existing designs are available for review to verify fabric quality, stitching, and functionality.
• Custom Samples: For orders requiring customization (e.g., embroidery, logo prints, or unique sizing), we create tailored samples based on your specifications.

2. Sample Costs & Policies

• Free Samples: Available for repeat clients or orders exceeding a negotiated volume threshold.
• Paid Samples: For new clients or highly customized requests, a sample fee is charged to cover material and production costs. This fee is typically deductible from your bulk order invoice upon confirmation.
• Shipping: Clients are responsible for sample shipping costs unless otherwise agreed.

3. How to Request a Sample

1. Submit Specifications: Provide details such as:
   • Product type, dimensions, and material preferences (e.g., “black pouch with embroidered company name”);
   • Custom branding requirements (e.g., Pantone colors, logo files).
2. Review Prototype: We will send a sample within 5–7 working days for standard items or 7–14 days for custom designs.
3. Feedback & Revisions: If adjustments are needed (e.g., fabric thickness or stitching alignment), we offer 1–2 rounds of revisions at no extra cost.

4. Why Samples Matter

• Quality Assurance: Verify materials (e.g., waterproof coatings, UV resistance) match your expectations.
• Design Accuracy: Ensure logos, prints, or structural details align with your brand guidelines.
• Cost Efficiency: Avoid costly bulk-order revisions by resolving issues at the sample stage.

5. Next Steps

To initiate a sample request, share your product requirements and customization needs. We’ll provide a sample cost estimate and timeline tailored to your project.

Tip: For urgent needs, inquire about expedited sample production (additional fees apply).